FAQs

Q: How long will this project take to complete?

A: The entire project is scheduled to take approximately nine months, beginning in February 2026.

Q: How will I know when my building will be worked on?

A: You can review the Project Status link on the home page and locate your building on the map. You will see the phases of the project and current progress, which will give you a rough indication of when work will begin on your building. This information is updated regularly.

Within 1–2 weeks of work beginning on your building, you will receive an email and start receiving notices on your front door and garage door. If you have not yet received an email from us, please notify us so we can add you to our contact list.

Q: Crews are currently painting my building, repairing stucco and balconies. The process can be noisy; how long will it take them to complete this part? How soon will I be able to use my balcony and patio again?

A: This type of exterior work should take around 3-6 weeks to complete per building.

Q: Do I have to remove my security doorbell and security cameras for painting/repairs?

A: It is recommended that you remove security doorbells and cameras (such as Ring doorbells/cameras) as crews will not be responsible for any damage that occurs to them during the project. However, if they are not removed, they will be masked similarly to windows and lights.

Q: Will crews be using my unit’s water spigot for any of the work?

A: Crews have been instructed to use the landscaping water connections. If you notice crews using your unit’s spigot, please notify us.

Q: I am hoping to sell my property while the project is in process, how will this project impact me?

A: Lenders vary in how they evaluate properties undergoing active construction projects. Work with your real estate agent and consult neighbors for lender recommendations experienced in these scenarios.

Q: I have some semi-permanent items on my balcony. Do these need to be removed as well?

A: Any item, including floor coverings, furniture, plants, BBQs and railing coverings will impact our ability to run tests, inspect and repair damage/defects. It is important that everything be removed. If you feel there is something that cannot be removed (such as permanent floor tile), please email us and copy justin.lupis@fsresidential.com.

Q: Will this project impact CR&R’s ability to pick up trash on Thursdays?

A: Trash pickup should not be impacted.

Q: How can I help the project go smoothly?

A: Your patience is very much appreciated throughout the project. If you encounter any concerns or problems that need to be addressed, however, please let us know. We especially need your help with the following:

(1) Preparing the exterior of your unit (clearing patios and balconies, etc.) when your phase/building is being worked on.

(2) Scheduling your resident consultation once they begin.

Q: What is a resident consultation?

A: During the first half of the project, we will schedule an in‑person meeting inside your unit to review the interior for any damage or defects within the project’s scope. This meeting typically takes at least 30 minutes and can be scheduled at your convenience using the link on the home page.

Q: What if I need repairs done to my unit that are not within the scope of this project?

A: We can discuss these items during your resident consultation, or you may reach out beforehand. If the repairs you need fall outside the project’s scope, we may still be able to offer guidance or possible solution options.

Q: Who can I reach out to if I have additional questions about the project?

A: Please text or call the assistant project manager, Mark Wright, at 760-846-3557 or via email: mwright@kennedyrichter.com.